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- This error code is caused when the game incorrectly detects the use of cheats and is common after major updates and expansion releases.
- Some fixes include Windows updates, verifying game files, checking your internet, and reaching out to BattlEye.
If you weren’t able to try The Final Shape due to error code Plum, you aren’t alone. Several players across platforms report that they faced this issue during the expansion’s launch, crippling their hopes of hitting the ground running with their Guardians. Here’s what it means and how you can fix the problem.
What is the Plum error code?
According to Bungie, the Plum error code occurs when “BattlEye has detected a problem with your computer that may be in violation of Bungie’s Terms of Service.” BattlEye is Destiny 2’s anti-cheat system but don’t worry, players have received this even if they haven’t used cheats. This tends to occur during major expansion releases and it appears that things are no different this time with The Final Shape. If you haven’t updated to the latest version, there’s a chance that BattlEye could mistake it for suspicious activity. Here’s what you can do to fix it.
How to fix error code
Here are some solutions that can help you resolve this error:
- Update to the latest version of Windows
- Verify integrity of game files
- Reach out to BattlEye for support
- Check your internet or try a wired connection
Update to the latest version of Windows
While this might not sound important, Bungie themselves recommend this fix. To check for a Windows update, simply head to your Control Panel. Here, pick Update and Security and then Windows Update. Press the Check for updates option and your machine will download and install updates if needed. Most players on PC report that this fixed the issue for them. To ensure that your performance is top-notch, update your GPU drivers as well.
Verify integrity of game files
This is a common solution for game error codes. Even if you’re on the latest version of Destiny 2, there’s a chance some essential files weren’t installed correctly. To verify your game files on Steam, here’s what you need to do:
- Head to Destiny 2 on Steam, right-click the icon, and select Properties.
- Here, go to Local Files.
- Now select the Verify integrity of game files option.
- This will take a while and may begin a download in case some files are missing or corrupted.
Reach out to BattlEye for support
If you’re unable to resolve this issue with the first two solutions, consider checking the BattlEye FAQ. If that doesn’t do the trick, you can contact them stating your issue and you’ll receive further instructions in some time. This will let you hop back into raids with the best PvE weapons.
Check your internet or try a wired connection
An unsteady internet connection might be the culprit while trying to launch the game. Resetting your home network’s router or using a wired LAN cable can help improve performance and get it to work as expected. To hop onto servers with less load, consider using VPNs. And just to be sure, it’s worth checking if your ISP or the game’s servers aren’t facing downtime at the moment.
